Put simply, we give you cash back for the everyday healthcare expenses included in your cover, within the the limits of your policy. There is no minimum claim and your payments do not increase with your age or by claiming.

Yes. Your policy includes cover for up to four resident children, up to their 24th birthday, at no extra cost. Simply add their names when you apply for a policy.

We have a long history of making healthcare affordable for all our policyholders, ensuring we give back as much as possible to our customers.

There is a 13 week qualifying period applicable to individual policies. The only exception is Maternity / Paternity / Adoption benefit, which has a 52 week qualifying period.

Whether you’re a member through a company or as an individual, you can make your claims online, simply click the relevant link and follow the steps in the form. If you prefer, you can download and complete a claim form and post it to us. Either way, your money can be with you in a matter of days, paid directly into your chosen bank account.

From time to time we review the range and rates of our benefits to make sure that we continue to meet our customer’s needs in an ever changing healthcare market. We’ll always give you at least one-months’ notice of any changes and increases.