Health Cash Plans FAQ


How do I benefit?

Put simply, we give you cash back for your everyday healthcare expenses within policy limits. There is no minimum claim and your payments do not increase because of age or by claiming.

Can I include my children?

Yes. Up to four resident children up to their 24th birthday are covered at no extra cost just add their names to your application form.

Why is the policy such good value?

We have a long history of making healthcare affordable for all our policyholders. It always returns as much as possible in terms of benefits to our customers.

Can I claim straight away?

There is a 13 week qualifying period applicable to this policy, however maternity is excluded and has a 52 week qualifying period.

How do I claim?

By visiting “Make a Claim” on the drop down menu to your left you can either claim on line by completing the easy to follow steps, or if you prefer by completing a claim form and posting it to us. Either way ,reimbursement can be with you in a matter of days, if you provide your bank details so that we can pay your claim directly to your chosen bank account. Nothing could be simpler !

Will the cost ever increase?

From time to time we review the range and rates of our benefits to make sure that we continue to meet our customer’s needs in an ever changing healthcare market. We’ll always give you at least one-months’ notice of any changes and increases.