Cash Plan FAQs

How do I benefit?
Put simply, we give you cash back for your everyday healthcare expenses within policy limits. There is no minimum claim and your payments do not increase because of age or by claiming.

Can I include my children?
Yes. Your resident children up to the age of 18 are covered at no extra cost just add their names to your application form.

Why is the policy such good value?
Our parent company has a long history of making healthcare affordable for all our policyholders. It always returns as much as possible in terms of benefits to our customers.

Can I claim straight away?
There is usually a waiting period of up to 13-weeks before you can make a claim, excluding maternity, which has a 52-week waiting period. If you upgrade your policy after the start date you will need to wait 13-weeks before you can claim at the higher rate.

How do I claim?
Claiming is easy. Complete a claim form and return it to us along with supporting receipts or documentation. We make a point of paying all valid claims promptly so you could have your cash back within a matter of days. All claims are administered and paid by our underwriter and parent company, Bolton & District Hospital Saturday Council.

Will the cost ever increase?
From time to time we review the range and rates of our benefits to make sure that we continue to meet our customer’s needs in an ever changing healthcare market. We’ll always give you at least one-months’ notice of any changes and increases.